Listening Effectiveness Profile

Picture of Listening Effectiveness Profile

A relatively small number of people can actually listen with true understanding and empathy.

The Listening Effectiveness Profile provides a highly structured process through which to assess an individual's current capacity to listen attentively.

This 84 item, assessment provides a highly structured process through which to assess an individual's current capacity to listen attentively and move towards improving key listening skills. The report or results gives individuals a clear indication of their relative performance in 7 listening competencies.

A relatively small number of people can actually listen with true understanding and empathy.

The Listening Effectiveness Profile provides a highly structured process through which to assess an individual's current capacity to listen attentively.

This 84 item, assessment will move participants towards improving their key listening skills. The report or results will give individuals a clear indication of their relative performance in 7 listening competencies.

Overview

The Listening Effectiveness Profile measures an individual's capacity to listen effectively, with empathy, and attentively using the following competencies:

  • Predisposition/Temperament
  • Creating a Conducive Climate
  • Showing Positive Interest
  • Reading the Speaker
  • Empathising
  • Paying Attention and Concentrating
  • Understanding and Reflecting the Message.

The report gives individuals a clear indication of their relative performance in each competency, as well as detailed interpretative notes to use in personal-action planning.

 

Attribute name Attribute value
ORDERING GUIDE You will need 1 Paper or Online assessment per participant. For maximum benefit, purchase 1 Facilitator Guide per trainer.
FORMAT Paper or Online available
OBJECTIVE Measures an individual's capacity to listen effectively, with empathy, and attentively.
AUDIENCE All organisational members
TIME REQUIRED 30 minutes for inventory alone. Optional half day workshop using the Facilitator Guide
AUTHOR Dr. Jon Warner, B.A., M.B.A.
Picture of Listening Effectiveness Profile Online Credit

Listening Effectiveness Profile Online Credit

Online Assessment Option: Order One Per Participant.

The online assessment is administered to participants through the online portal (which you will be sent access to). This 84 item, assessment provides a highly structured process through which to assess an individual's current capacity to listen attentively and move towards improving key listening skills. The trainer can control if the participant can access their report.

You will receive the assessment link/info via a separate email.

Code: CR6315
£20.89 excl VAT
Ship to
*
*
Shipping Method
Name
Estimated Delivery
Price
No shipping options
Picture of Listening Effectiveness Profile Self Assessment

Listening Effectiveness Profile Self Assessment

Paper Assessment Option: Order One Per Participant.

The print version is ideal for facilitators who prefer to oversee scoring and administration of the assessment if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes a scoring form with instructions for calculating and charting scores and general interpretive information.

Code: 6315
£15.90 excl VAT
Ship to
*
*
Shipping Method
Name
Estimated Delivery
Price
No shipping options
Picture of Listening Effectiveness Profile Facilitator Guide

Listening Effectiveness Profile Facilitator Guide

Facilitator Guide:Order One Guide Per Trainer.

This Facilitators Guide enables a trainer to lead a ½ to a full day workshop administering, scoring, and interpreting the Listening Effectiveness Profile. The Facilitator’s Guide is used with the Listening Effectiveness Profile paper format assessment, which takes about 15 minutes to complete or the online version of the assessment which is scored automatically for participants.

Code: 6315FG
£87.53 excl VAT
Ship to
*
*
Shipping Method
Name
Estimated Delivery
Price
No shipping options

Related products

Picture of Learning to Listen

Learning to Listen

Most people claim to be good listeners. But that’s not what we hear!

Learning to Listen is a communication assessment and soft-skills training programme that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses. Learning to Listen is a great foundation for any communication skills training programme.

While most listening assessments measure style, this self-assessment measures skill level and because it targets actual behaviour, individuals are able to take immediate action to maximise their strengths and improve upon their weaknesses. The result is employees who are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

From £23.20 excl VAT
Picture of What's My Communication Style

What's My Communication Style

Solve problems by better understanding communication styles.

Good communication lies at the heart of all human interaction and so many problems start with misunderstandings. Suitable for managers, supervisors, negotiators customer service and customer facing staff, indeed anybody who has to deal with others!

What’s My Communication Style Version Four will build a better understanding of communication style and its effects on colleagues: identify participant’s dominant communication style and the behaviours that distinguish it. As well as strategies for dealing with the styles of others. A greater understanding of varying communications styles can lead to less friction between groups, departments and individuals as well as enhancing productivity and reducing problems.

From £23.70 excl VAT